Required Evidence
Required Documentation
The institution is required to provide the documentation identified in Section C of the ISER. In addition, the institution needs to provide a clear descriptive name for each document listed.
Standard 1: Missions and Institutional Effectiveness
i. Documentation of institution’s authority to operate as a post-secondary educational institution and award degrees (e.g., degree-granting approval statement, authorization to operate, articles of incorporation) (ER 1)
ii. Procedures/practices for periodic review of mission/mission-related statements, including provisions for revision (if/when revisions are needed) that allow for participation of institutional stakeholders, as appropriate for the character and context of the institution
- BP 1200 (District Mission Statement)
- BP/AP 3250 (Institutional Planning)
- Academic Senate November 3, 2021, Minutes
- Crafton Council January 25, 2022, Minutes
- Crafton Hills College Process for Adopting New Mission, Vision, and Values
- Educational Master Plan Review of Mission, Vision, and Values December 9, 2025, Minutes
iii. Documentation of the governing board’s approval of the institutional mission (ER 6)
iv. Procedures/practices for setting institutional goals, including provisions for the inclusion of input from relevant institutional stakeholders, as appropriate for the character and context of the institution
v. Documentation that the institution has established standards and goals for student achievement (i.e., institution-set standards), including but not limited to standards and goals for course success, degree and certificate attainment, transfer, job placement rates, and licensure examination pass rates, at the institutional and program levels (ER 2, ER 11)
Standard 2: Student Success
i. Documentation that the institution’s practices for awarding credit reflect generally accepted norms in higher education, including:
- Commonly accepted minimum program lengths for certificates, associate degrees, and baccalaureate degrees
- Written policies for determining credit hours that are consistently applied to all courses, programs, and modalities
- Adherence to the Department of Education’s standards for clock-to-credit hour conversions, if applicable (ER 10)
ii. Documentation that the institution’s transfer of credit policies include the following:
- Any established criteria the institution uses regarding the transfer of credit earned at another institution
- Any types of institutions or sources from which the institution will not accept credits
- A list of institutions with which the institution has established an articulation agreement
- Written criteria used to evaluate and award credit for prior learning experience including,
but not limited to, service in the armed forces, paid or unpaid employment, or other
demonstrated competency or learning
- CHC Catalog - Completing a Transfer Path
- CHC University Transfer Center
- CHC Articulation Agreements
- CHC Catalog - Credit for Prior Learning
- CHC Course Substitution Form
- BP4050 - Articulation
- AP4050 - Articulation
- BP4235 - Credit for Prior Learning
- AP4235 - Credit for Prior Learning
- CHC Catalog - Transfer of Credit from Other Institutions
iii. Documentation of the institution’s advertising and recruitment policies, demonstrating alignment with the Policy on Institutional Advertising and Student Recruitment (ER 16)
- BP5010 - Admissions Concurrent Enrollment
- AP5010 - Admissions Concurrent Enrollment
- AP5011 - Admission and Concurrent Enrollment of High School and Other Young Students
- BP5052 - Open Enrollment
- BP5055 - Enrollment Priorities
- AP5055 - Enrollment Priorities
- CHC Outreach and Educational Partnerships Website
- CHC News and Public Relations Website
iv. Documentation of clear policies and procedures for handling student complaints, including:
- Evidence that these policies/procedures are accessible to students in the catalog and online;
- Evidence that that institution provides contact information for filing complaints
with associations, agencies and governmental bodies that accredit, approve, or license
the institution and any of its programs
- BP5500 - Standards of Student Conduct
- AP5500 - Standards of Student Conduct
- AP5520 - Student Discipline Procedures
- BP5530 - Student Rights and Procedures
- AP5530 - Student Rights and Procedures
- CHC Catalog - Standards of Student Conduct and Disciplinary Procedures
- CHC Catalog - Student Grievance Procedure
- CHC Student Complaint Website
- CHC Student Complaint Form
v. Verification that the institution maintains files of formal student complaints received throughout the current accreditation cycle (i.e., since the last site visit), demonstrating:
- Accurate and consistent implementation of complaint policies and procedures
- No issues indicative of noncompliance with Standards
- No link required; to be verified by the team during in-person site visit
vi. Verification that student records are stored permanently, securely, and confidentially, with provision for secure backup
- No link required; to be verified by the team during in-person site visit
vii. Documentation of the institution’s policies and/or practices for the release of student records
- BP5040 - Student Records, Directory Information, and Privacy
- AP5040 - Student Records, Directory Information, and Privacy
- CHC Access to Student Records Website
- CHC FERPA Authorization - Student Release of Records Form
viii. Documentation that the institution’s policies and procedures for program discontinuance provide enrolled students with opportunities for timely completion in the event of program elimination
- AP4021 Program Discontinuance (Program Viability)
- Crafton's Program Viability Process
- Crafton's Program Discontinuance Process
FOR TITLE IV PARTICIPANTS:
ix. Documentation of institution’s implementation of the required components of the Title IV Program, including:
- Findings from any audits and program/other review activities by the U.S. Department of Education (ED)
- Evidence of timely corrective action taken in response to any Title IV audits or program reviews
FOR INSTITUTIONS WITH DISTANCE EDUCATION AND/OR CORRESPONDENCE EDUCATION:
x. Documentation of institution’s:
- Procedures for verifying that the student who registers in a course offered via distance education or correspondence education is the same person who participates in the course and receives academic credit
- Policies and/or procedures for notifying students of any charges associated with verification of student identity (if applicable)
- Policies regarding protection of student privacy
- BP5040 - Student Records, Directory Information, and Privacy
- AP5040 - Student Records, Directory Information, and Privacy
- BP4105 - Distance Education
- AP4105 - Distance Education
- Fraudulent Email to Instructors
- Catalog - Notification of Rights Under FERPA
- Catalog - Directory Information
- CHC Privacy Policy Website
REQUIRED ONLY IF APPLICABLE
xi. Documentation demonstrating how the institution distinguishes its pre-collegiate curriculum from its college-level curriculum
- AP 4222 Remedial Coursework
- Catalog – Numbering of Credit Courses
- Catalog – Numbering of Non-Credit Courses
xii. Documentation of policies and/or procedures for awarding credit for prior learning and/or competency-based credit
- BP4235 – Credit for Prior Learning
- AP4235 – Credit for Prior Learning
- Catalog – Credit for Prior Learning
- CHC CPL Website
xiii. Documentation of agreements with other external parties regarding the provision of student and/or learning support services
- Community College League of California
- CourseDog Board of Trustees Minutes (p. 153)
- CourseDog Contract
- Library Database EBSCO Board Minutes (p.315)
- Kanopy Digital Video Content Contract
- Library Databases Website
- NetTutor Website
- Starfish Contract
- Starfish Website
- Timely Care Board of Trustees Minutes (pp. 164-165)
- Timely Care Contract
- Timely Care Website
xiv. Policies and/or other documentation related to institutional expectations of conformity with any specific worldviews or beliefs
- BP3050 – Institutional Code of Ethics
- AP3050 – Institutional Code of Ethics
- BP5500 – Standards of Student Conduct
- AP5500 – Standards of Student Conduct
- BP7100 – Commitment to Diversity
- AP7100 – Commitment to Diversity
- CHC Organizational Handbook (pp. 13 and 15)
- SBCCD CTA Bargaining Agreement Article 6.B (p. 7)
- SBCCD CSEA Bargaining Agreement 17.4.3 (pp. 71-72)
Standard 3: Infrastructure and Resources
i. Written policies and procedures for human resources, including hiring procedures
- BP3420 – Equal Employment Opportunity
- AP3420 – Equal Employment Opportunity
- BP7100 – Commitment to Diversity
- AP7100 – Commitment to Diversity
- BP7120 – Recruitment and Hiring
- AP7120 – Recruitment and Hiring
- BP7210 – Academic Employees
- AP7210 – Academic Employees
- AP7211 – Faculty Service Areas, Minimum Qualifications, and Equivalences
- BP7230 – Classified Employees
- BP7236 – Substitute and Short Term Employees
- AP7236 – Substitute and Short Term Employees
- BP7240 – Confidential Employees
- BP7250 – Educational Administrators
- AP7250 – Educational Administrators
- BP7260 – Classified Supervisors, Managers and Administrators
- BP7270 – Student Employees
- AP7270 – Student Employees
- Equal Employment Opportunity Plan
ii. Employee handbooks or similar documents that communicate expectations to employees
- Management Personnel Plan
- Confidential Employee Handbook
- Faculty Handbook
- Faculty Chair Handbook
- CSEA 2023-2026 Bargaining Agreement
- CTA 2025-2028 Bargaining Agreement
- POA 2023-2026 Bargaining Agreement
iii. Annual financial audit reports - 3 prior years (include auxiliary organizations, if applicable) (ER 5)
iv. Practices for resource allocation and budget development (including budget allocation model for multi-college districts/systems)
v. Policies guiding fiscal management (e.g., related to reserves, budget development)
- BP6250 – Budget Management
- AP6250 – Budget Management
- BP6300 – Fiscal Management
- AP6300 – Fiscal Management
- AP6305 - Reserves
vi. Policies, procedures, or agreements (e.g., AUAs) related to appropriate use of technology systems
FOR TITLE IV PARTICIPANTS:
vii. Documentation that the institution’s student loan default rates are within the acceptable range defined by ED, or – if rates fall outside the acceptable range - documentation of corrective efforts underway to address the issue
REQUIRED ONLY IF APPLICABLE
viii. Documentation of any agreements that fall under ACCJC’s Policy on Contractual Relationships with Non-accredited Organizations
- Not Applicable
ix. Written code of professional ethics for all personnel including consequences for violations
- BP2710 – Conflict of Interest
- AP2710 – Conflict of Interest
- AP2712 – Conflict of Interest Code
- BP2715 – Code of Ethics / Standards of Practice
- BP3050 – Institutional Code of Ethics
- AP3050 – Institutional Code of Ethics
- Management Statement of Values – NEED TO UPDATE
- Academic Senate Ethics Statement
- Classified Senate Code of Ethics
Standard 4: Governance and Decision-Making
i. Governing board policies/procedures for selecting and regularly evaluating its chief executive officer
- BP2200 – Board Duties and Responsibilities
- BP2431 – CEO Selection
- AP2431 – CEO Selection
- BP2432 – CEO Succession
- BP2435 – Evaluation of the Chancellor
- AP2435 – Evaluation of the Chancellor
ii. Documentation or certification that the institution’s CEO does not serve as the chair of the governing board (ER 4)
- BP2210 – Officers
- BP2430 – Delegation of Authority to the CEO
- AP2430 – Delegation of Authority to the CEO
iii. Governing board policies/procedures/bylaws related to Board Ethics
iv. Governing board policies/procedures/bylaws related to conflict of interest
- BP2710 – Conflict of Interest
- AP2710 – Conflict of Interest
- AP2712 – Conflict of Interest Code
- Conflict of Interest List of Designated Positions per AP2712
Other Federal Regulations and Related Commission Policies
i. Documentation of the institution’s appropriate and timely effort to solicit third party comment in advance of the Focused Site Visit and – if applicable - cooperate with the review team in any necessary follow-up
- Crafton Hills College Accredditation Website (see bottom of page)
ii. Documentation that the institution provides accurate information for the public concerning its accredited status with ACCJC on its institutional website, no more than one page (one click) away from the home page
- Crafton Hills Colelge Homepage (see bottom of page)
Verification of Catalog Requirements
General Information
- Official Name, Address(es), Telephone Number(s), and Website Address of the Institution
- Educational Mission
- Representation of accredited status with ACCJC, and with programmatic accreditors, if any
- Course, Program, and Degree Offerings
- Credit Courses
- Non-Credit Courses
- Credit Programs
- Non-Credit Programs
- Degree Offerings
- Student Learning Outcomes of Programs and Degrees
- Academic Calendar and Program Length
- Academic Calendar
- Program Length
- Academic Freedom Statement
- Available Student Financial Aid
- Available Learning Resources
- Names and Degrees of Administrators and Faculty
- Names of Governing Board Members
Requirements
- Admissions
- Student Tuition, Fees, and Other Financial Obligations
- Degrees, Certificates, Graduation and Transfer
Major Policies and Procedures Affecting Students
- Academic Regulations, including Academic Honesty
- Nondiscrimination
- Acceptance and Transfer of Credits
- Transcripts
- Grievance and Complaint Procedures
- Sexual Harassment
- Refund of Fees
Locations of Publications Where Other Plicies May be Found