Welcome to Crafton Hills College Online Counseling Services. This dynamic service is designed to provide synchronous online counseling sessions for students who might otherwise not be able to visit the Counseling Department in-person. These online services utilize Cranium Cafe; an interactive and secure online meeting hosting portal with chat and video conferencing features.

Technical Requirements: 

  • Any desktop or laptop with a camera (preferred method) OR
    A tablet or smartphone device (iOS Apple devices require download of the Cranium Cafe App)
  • Chrome internet browser
  • Headphones (optional)

Is Online Counseling Right for Me?

This service is for current and prospective Crafton Hills College students who have time constraints, making it difficult to meet with a counselor in-person during normal business hours. A variety of questions may be answered during an online counseling session. However, due to the nature of online counseling, some topics/services must be discussed with a counselor in-person.

Online counseling is available for the following services:

  • General and career questions
  • Graduation checks
  • Questions regarding certificate, degree and transfer requirements
  • Application and registration information, including course overload requests
  • Review or update of a previously drafted Comprehensive Student Educational Plan (SEP)
  • Prerequisite clearance and Placement Test waivers
    (must have an electronic copy of outside transcripts to share with the online counselor)
  • Probation/Dismissal advising
    (Currently online Student Success Advisors are also available to discuss your probation status on Tuesdays between 3:00 pm - 5:00 pm)

Students requiring assistance with the following services should schedule a face-to-face appointment with a Counselor by calling the Counseling Department at (909)389-3366:

Getting Started:

See calendar below for online counseling days/times. All hours are in Pacific Standard Time (PST).

Online Counseling Hours - October 2019
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
 29

 

30 (September)

 2:30pm - 7pm

 1 (October)

 

 2

 1pm - 6pm

 3

 

 4

 

5

 

6

 

7

 2:30pm - 7pm

8

 

9

 1pm - 6pm

10

 

11

 

12

 

13

 

14

 2:30pm - 7pm

15

 

16

 1pm - 6pm

17

 

18

 

19

 

20

 

21

 2:30pm - 7pm

22

 

23

 1pm - 6pm

24

 

25

 

26

 

27

 

28

 2:30pm - 7pm

29

 

30

 1pm - 6pm

31 

 

 

 

 

 

Please review our FAQ's before starting an online counseling session as you may find your answer there.

You may meet with a counselor by "Knocking" on the virtual door of an available counselor (indicated by the green button on their Cafe Card, shown below).

You will then be prompted to login to your WebAdvisor account. After doing so, you will be sent to the virtual lobby of the online counselor.

 

Video chat with Online Counseling on Cranium Cafe