Technical Requirements: 

  • Chrome internet browser
  • Any desktop or laptop/tablet with a camera (preferred method)
    OR smartphone device (iOS Apple devices require download of the ConexED App)

During COVID-19 students will be able to make an appointment to meet with a counselor during Counseling hours online. See calendar below for online career counseling days/times. 

Monday and Thursday -  9 a.m. - Noon and 1 - 4 p.m.
Tuesday and Wednesday - 10 a.m. - 1 p.m. and 2 p.m. - 5 p.m.
Friday - 10 a.m. - 2 p.m.

To make an appointment - Knock on door of staff below, OR Make an Appointment in Cranium Cafe. 

Preparing for your Appointment - 1 day Before

Please review prior to your appointment.

Thumbnail of instructional text from pdf Prepping for your appointment (pdf)

Online Drop-In Counseling is available for the following services:

  • General and career questions
  • Questions regarding certificate, degree and transfer requirements
  • Application and registration information, including course overload requests
  • Prerequisite clearance and Placement Test waivers
    (must have an electronic copy of outside transcripts to share with the online counselor)
  • Probation/Dismissal Advising: Student Success Advisors are also available online to discuss your probation status (refer to calendar). Visit the Student Success (Probation) web page to speak to a Student Success Advisor.
  • During online counseling peak times, the following services may require a 30 minute or one full hour appointment:
    • Review or update of a previously drafted Student Education Plan (SEP)
    • Graduation checks
    • Preliminary (unofficial) transcript evaluation of external coursework or coursework completed at another institution

Online Counseling Appointments are available for the following services:

PLEASE NOTE: A Crafton Hills College Student ID# is required in order to schedule an appointment with an online counselor. To obtain a Student ID#, please apply to Crafton Hills College prior to scheduling an appointment.

  • Student Education Plan (SEP) - requires one full hour appointment
  • Review or update of a previously drafted Student Educational Plan (SEP) - may require 30 minutes to one full hour appointment
  • Graduation checks - may require 30 minutes to one full hour appointment
  • Preliminary (unofficial) transcript evaluation of external coursework or coursework completed at another institution - may require 30 minutes to one full hour appointment
  • Probation/Dismissal Advising: Student Success Advisors are also available online to discuss your probation status (refer to calendar). Visit the Student Success (Probation) web page to schedule an appointment.
  • Veteran Student Counseling - requires a meeting with one of the following designated Veteran Counselors:
    • Robert McAtee or Lisa Mills
  • International Student admissions
  • Financial Aid Term Dismissal - requires one full hour appointment

Getting Started:

Please review our FAQ page before starting an online counseling session as you may find answers to your questions/concerns there.

Video chat with Online Counseling on Cranium Cafe