Welcome to Crafton Hills College Online Counseling Services. This dynamic service is designed to provide synchronous online counseling sessions for students who might otherwise not be able to visit the Counseling Department in-person. These online services utilize Cranium Cafe; an interactive and secure online meeting hosting portal with chat and video conferencing features.

Technical Requirements: 

  • Any desktop or laptop with a camera (preferred method) OR
    A tablet or smartphone device (iOS Apple devices require download of the Cranium Cafe App)
  • Chrome browser
  • Headphones (optional)

Is Online Counseling Right for Me?

This service is for current and prospective Crafton Hills College students who have time constraints, making it difficult to meet with a counselor in-person during normal business hours. A variety of questions may be answered during an online counseling session. However, due to the nature of online counseling, some topics/services must be discussed with a counselor in-person.

Online counseling is available for the following services:

  • General questions
  • Questions regarding certificate, degree and transfer requirements
  • Application and registration information, including course overload requests
  • Review or update of a previously drafted Student Educational Plan (SEP)
  • Assessment waivers/Prerequisite clearance
    (must have electronic copy of outside transcript to share with the counselor online)
  • Select Probation/Academic Dismissal to access online probation advising

Students requiring assistance with the following services should schedule a face-to-face appointment with a Counselor by calling the Counseling Department at (909)389-3366:

Getting Started:

See calendar below for online counseling days/times. All hours are in Pacific Standard Time (PST).

Online Counseling Hours - July 2019
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
 

 

 1

 1 - 6pm

 

 3

 

 4

 

 5

 

6

 

7

 

8

 1 - 6pm

9

 

10

1 - 6pm

11

 

12

 

13

 

14

 

15

 1 - 6pm

16

 

17

1 - 6pm

18

 

19

 

20

 

21

 

22

1 - 6pm

23

 

24

1 - 6pm

25

 

26

 

27

 

28

 

29

1 - 6pm

30

 

31

1 - 6pm

 

 

 

 

 

 

Please review our FAQ's before starting an online counseling session as you may find your answer there.

You may meet with a counselor by "Knocking" on the virtual door of an available counselor (indicated by the green button on their Cafe Card, shown below).

You will then be prompted to login to your WebAdvisor account. After doing so, you will be sent to the virtual lobby of the online counselor.

 

Video chat with Online Counseling on Cranium Cafe