Is it your first semester at Crafton or in college? Are you a returning student? Are you confused about how to read the schedule? Are you considering dropping out of college due to financial, child care, health issues, homelessness, or any other personal issues? Before you give up or drop out, give the Student Success Advisors a call. The Student Success program is here to help you.

"It's not unusual for students to be confused or frustrated when they are trying to get oriented to a new school," said a Student Success Advisor, CHC transfer student and a former student working in CHC's Student Success office. "That's why we're here -- to help."

The Student Success Program was created to help students hook up with the resources and support they need to be successful in college. The Student Success Advisors are individuals who have successfully completed their goals at Crafton and San Bernardino Valley College, and they understand the demands of being a college student. Together they share the experiences of the student fresh out of high school, first generation student, returning student, and single parent. They are eager to help others avoid some of the pitfalls of college life.

We encourage you to give the Student Success Program a call or stop by the office if you have any questions or encounter any problems with attending or successfully completing your course work.

Online Advising

Online advising is now available for students facing academic or progress probation. This dynamic service is designed to provide synchronous online sessions for students who might otherwise not be able to visit a Student Success Advisor in-person. These online services utilize Cranium Cafe, an interactive and secure online meeting hosting portal. 

Getting Started:

Currently online Student Success Advisors are available to discuss your probation status on Mondays between 2:30 - 4:30 p.m.

You may meet with a Student Success Advisor by "Knocking" on the virtual door of an available advisor (indicated by the green button on their Cafe Card, shown below).

You will then be prompted to login to your WebAdvisor account. After doing so you will be sent to the advisor's virtual lobby.

What you need to participate:

  • Any desktop or laptop with a camera (preferred method) OR
  • A tablet or smartphone device (iOS Apple devices require download of the Cranium Cafe App)
  • Chrome browser
  • Headphones (optional)

Full technical requirements

Video chat with Probation on Cranium Cafe