2023 Change-Maker of the Year Award: CHC’s Admissions & Records
Publish Date: March 3, 2023
The team in Crafton Hills College’s Admissions & Records Office (A & R) has been recognized by Laserfiche (a software Cristal Duran - 200 yard Freestyle (2nd place) Cristal Duran, Aislinn (Ace) Greene, Melanie Ruiz, Kathryn Wagner - Women’s 200 yard Freestyle Relay (3rd place) development company) for transforming their operations, their customer experience and how services are delivered to students Excellent start of the season for our student athletes! Additional events and information about joining the CHC Athletics programs, visit www.craftonhills.edu/athletics. by using the Laserfiche platform. A & R streamlined various processes using online Laserfiche Forms. As a result, the department has successfully implemented an online process for dual enrollment requests, graduation applications, and transfer credit evaluation requests, reducing processing time from several months to a couple of weeks.
The department’s efforts towards moving all forms to Laserfiche have enabled students and faculty to submit necessary documents and requests to A & R online. The department has collaborated with other departments on campus, including Financial Aid, Student Life, Health and Wellness, and Student Accessibility Services, to develop online Laserfiche forms for them. Doing so will provide greater efficiency for the campus community.