Students in classroom

Crafton Hills College is offering two workforce readiness skills certificates. Get the training you need to:

  • Be competitive in the job market
  • Gain new employment
  • Advance in your career
  • Increase your productivity

Workforce Literacy Skills Program

(225 hours of instruction)

This non-credit program prepares students to enter the workforce through career exploration and planning, interview preparation, employment acquisition, as well as communication and workplace skills development. In addition, this program provides students with basic skills training in mathematics, English, and computing.

  1. Blueprint for Workplace Success(36 hrs)
  2. Blueprint for Customer Service (18 hrs)
  3. 30 Ways to Shine as a New Employee (9 hrs)
  4. Math Skills for the Workplace (54 hrs)
  5. Workplace Computing (54 hrs)
  6. Choose one of the following:
    1. Reading and Writing for Workplace communication (54 hrs)
    2. Workplace English as a Second Language (54 hrs)

Job Readiness Skills Program

(72 hours of instruction)

This non-credit program prepares students to enter the workforce through career exploration and planning, interview preparation, employment acquisition, as well as communication and workplace skills development.

  1. Blueprint for Workplace Success (36 hrs)
  2. Blueprint for Customer Service (18 hrs)
  3. 30 Ways to Shine as a New Employee (9 hrs)
  4. Job Club (9 hrs)

Course Descriptions

 

Blueprint for Workplace Success - 36 hours

This accelerated non-credit course is designed to provide students with the necessary tools and skills in order for them to create a "blueprint" for themselves with respect to the workplace. The topics covered include, but are not limited to, self-discovery, time management, job market realities, workplace skills (in-depth), effective communication, contacting employers, preparing for the interview, getting hired, and keeping your job.

 

Blueprint for Customer Service - 18 hours

This short-term vocational education course is designed to provide new and incumbent workers with the customer service skills required to better understand their customers or clients and to increase their employability. The topics covered included but are not limited to understanding what customers want, listening to customers and customer service support. After completing this course the student has the option to continue their education or become gainfully employed. 

 

30 Ways to Shine as a New Employee - 9 hours

This short-term vocational education course is designed to provide new and incumbent workers "30 Ways to Shine as a New Employee" and increase their level of customer service and colleague relations. The curriculum is modifiable for the English as a Second Language (ESL) student. The topics covered but are not limited to acclimating to a new job, understanding the workplace culture, and dealing with change. After completing this course, the student has an option to continue their education or become gainfully employed.

 

Workplace Computing - 54 hours

Fundamentals of computer hardware, software, and the internet for computer novices at the work place, introducing basic computer components and functions including hardware, operating systems, software applications, (e.g. word processing, spreadsheets, email) and web browsers to access information on the world wide web. The focus of this course is to prepare students to be competitive in securing employment, as well as retaining a job once they have acquired a job.

 

Math Skills for the Workplace - 54 hours

This short-term vocational education course is designed to provide students with the basic math skills required to succeed in the workplace. The course reviews topics of mathematical properties, including the fundamental operations of whole numbers, integers, fractions, decimals, ratios, proportions, percent and measurement. Topics also include exponential notation, linear equations, variables, and the appropriate operation rules for rational numbers, whole numbers and integers.

 

Reading and Writing for Workplace Communication - 54 hours

This non-credit course is a review of basic reading comprehension and writing skills including basic grammar, punctuation, capitalization, vocabulary and spelling. Emphasis is placed on reading, writing and vocabulary building for effective workplace communication.

 

Workplace English as a Second Language - 54 hours

This non-credit course is designed for English as a Second Language (ESL) students who need help in developing their basic English skills for the workforce. This course will introduce low-beginning English language learners to basic English letter-sound correspondence, vocabulary, and sentence patterns. Students will start using English to speak about themselves, their families, and the workplace. Students will also learn to read and complete simple forms, as well as understand and describe basic verbal and written instructions related to the workplace.

 

Job Club - 9 hours

This course is designed to provide prospective employees with a support system that will assist them in preparation for the workforce. The curriculum is modifiable for the LEP students. The topics covered but are not limited to: job search planning, utilizing outside resources, the "hidden" job market, and job market research. After completing this course the student has an option to continue their education or become gainfully employed.