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Communicate with staff in real-time through online chat, video or phone.

Student Services launched an online appointment scheduling and interactive meeting platform, which allows current and prospective students to communicate with staff in real-time through chat, video, or phone using Cranium Café.

Technical Requirements: 

  • Any desktop or laptop/tablet with a camera (preferred method)
  • OR smartphone device
  • Chrome Internet Browser
  • Headphones (optional)

The following services are available:

  • General questions
  • Admission Application (CCCApply) assistance
  • Registration - Add/Drop Courses assistance
  • Transcript Request
  • Enrollment Verification
  • Residency Appeal
  • Graduation Application
  • Account Billing
  • Submit paperwork to Admissions & Records
  • and more...

Getting Started:

Admissions & Records LobbyEnter the Admissions & Records Virtual Lobby

Virtual lobby hours Monday - Thursday, 9:00 am to 5:00 pm, and Fridays, 9:00 am to 12:00 pm.

After clicking on the link above, you will be prompted to login (using your WebAdvisor account or Guest login if you do not have a WebAdvisor login) to enter the virtual lobby.

OR:

Schedule AppointmentSchedule a Meeting with Admissions & Records Personnel

Appointments times are available Monday - Thursday, 9:00 am to 5:30 pm, and Fridays, 9:00 am to 12:30 pm.  Cranium Cafe is available 24/7 to schedule appointments.

After clicking on the link above, you will be prompted to login (using your WebAdvisor account or Guest login if you do not have a WebAdvisor login) to begin the scheduling process.

Students may schedule appointments to meet with Admissions & Records Personnel using:

Video Chat - Video meeting online via Cranium Cafe (Select Video Meeting when scheduling)
Voice Chat - Voice only meeting online via Cranium Cafe (Select Video Meeting when scheduling)
Text Chat - Communicate via text messages online via Cranium Cafe (Select Video Meeting when scheduling)
Phone - A representative will call you at the scheduled appointment time (Select Telephone Meeting when scheduling)

Scheduling a meeting with an A&R representative is the best way to guarantee your meeting time without long wait times.

OR:

Contact by PhoneContact Admissions & Records by Phone:

Students may call the Admissions & Records Office at 909-389-3372, Monday - Thursday, 9:00 am to 5:30 pm, and Fridays, 9:00 am to 12:30 pm.

Note: Due to COVID19, all staff are working remotely, and callers may experience longer wait times. 

OR:

Online Answer Center Via Zoom:

For general questions, or if you are not sure where to start, use the Online Answer Center for assistance.