Plans for Printing Services >> Copy of Louis Chavira >> Objective Priority List

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Id Priority Title Details
1.1 2 Four color press

Upgrade printing capabilities by acquiring a four color press.
Upgrade equipment in Quick Copy
Upgrade on demand color requests.
 

Start Date:
07/01/2010
End Date:
07/01/2011
Responsible Person:
Louis Chavira
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

1 - Louis Chavira

- To support the students through faculty and staff
- Provide faculty and staff with professional results and printing assistance
- Continue to work towards outstanding quality and excellent customer service
- Maintain an efficient and cost effective production schedule
- To afford a multitude of resources to enable effective communication between the
District, students and community

Priority Rank:
1
Actions/Activities
  • 1.1.a1 - objectives
    Start Date:
    07/01/2010
    End Date:
    07/01/2011
    Responsible Person:
    Louis Chavira
  • 1.1.a2 - objectives
    Start Date:
    07/01/2010
    End Date:
    07/01/2011
    Responsible Person:
    Louis Chavira
Resource Requests
  • 1.1.r1 - Louis Chavira
    Description

    Secure funding
    Staff Training
    Attend Workshop
    Attend Conferences

    Additional staff
     

    Rationale

    In order to improve the services provided by the San Bernardino Community College district Printing Services we will need the necessary budget to accomplish this.

    Staff will need to get training through attending workshops and confwerences in thier field of expertise.

    Resource Type:
    One-time
    Expenditure Category:
    Equipment
  • 1.1.r2 - Improve customer Satisfaction
    Description

    • Objective 1: Modernize Printing Services equipment
    o Activity 3: Cost out and prioritize technologies and develop a project plan for implementation, including procurement, training, communication, etc
    o RESOURCE REQUEST: Dependent upon findings of Activity 3
    • Objective 2: Implement technologies to facilitate communication with end-users with regard to turn around times, due dates, updates, etc; (In place 2011)
    o Activity 2: Cost out and prioritize technologies and develop a project plan for implementation, including procurement, training, communication, etc
    o RESOURCE REQUEST: Dependent upon findings of Activity 2
     

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Equipment
Details
2.1 4 implementation

Acquire software to accomplish submission of jobs, tracking of jobs, complete all accounting of jobs, keep inventory of materials and supplies. (In place 2011)
Implement changes to improve customer needs.
Implement a schedule to visit sites on a regular schedule, or as needed.
Implement a disclaimer that explains terms and conditions.
 

Start Date:
07/01/2010
End Date:
07/01/2011
Responsible Person:
Louis Chavira
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

2 - Goal 2: Improve the reliability and consistency of user experiences.

• Objective 1: Review and revise internal procedures
o Activity 1: Review all internal business procedures and processes, including: how work is received, processed, and returned, along with level and types of communication provided to users.
o Activity 2: Revise and document all processes, making document publicly available.
o Activity 3: Revise at least annually based on surveys, focus groups, and end-user feedback.
 

Priority Rank:
2
Details
2.2 4 implementation

Acquire software to accomplish submission of jobs, tracking of jobs, complete all accounting of jobs, keep inventory of materials and supplies
Implement changes to improve customer needs.
Implement a schedule to visit sites on a regular schedule, or as needed.
Implement a disclaimer that explains terms and conditions.
 

Start Date:
07/01/2010
End Date:
08/01/2011
Responsible Person:
Louis Chavira
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

2 - Goal 2: Improve the reliability and consistency of user experiences.

• Objective 1: Review and revise internal procedures
o Activity 1: Review all internal business procedures and processes, including: how work is received, processed, and returned, along with level and types of communication provided to users.
o Activity 2: Revise and document all processes, making document publicly available.
o Activity 3: Revise at least annually based on surveys, focus groups, and end-user feedback.
 

Priority Rank:
2
Details