I think I may have a virus on my computer. What should I do?

Contact Technology Services immediately (x3550). We would much rather you contact us and be wrong, than the other way around. DO NOT send an email, this could spread the virus further.

Is there anything I can do to avoid getting a virus?

Yes. There are a whole range of things you can do to prevent getting a virus on your computer. One of the best things you can do is immediately delete any email message from a sender that you do not know. This is especially true if the subject line seems silly, or doesn’t make sense. Many messages which contain viruses or have been generated by them look like replies (RE:xxx), or have no subject line. Do not use the preview pane in Outlook. You might accidentally delete a ‘good’ message but that is one of the prices you might pay for not losing everything on your computer. For more info on viruses, see some of the other FAQs on this page.

Where can I find information about specific viruses, symptoms of a virus, etc.?

The following links will take to you to various kinds of Virus info pages.

Symantec
This is Symantec’s home page. Symantec is one of the leading virus software companies and any newly identified viruses will be found at this site. The District and CHC use Symantec software for our virus protection. The site also contains information on how to protect yourself from viruses.

McAfee
This is McAfee’s home page. McAfee is one of the leading virus software companies and any newly identified viruses will be found at this site. The site also contains information on how to protect yourself from viruses.

Symantec Virus Hoax Page
Although more and more viruses are appearing, many virus hoaxes also appear. This is a good site to get info on viruses to determine if that virus warning you got is referring to a real virus or a hoax.

Virus Bulletin
The Virus bulletin is an independent web site devoted to virus information.

Do I need to do anything to update the virus protection on my computer?

No. Currently, we automatically update the virus protection of all computers connected to our network each week. When an actual virus attack occurs updates will automatically be installed as needed. This does not guarantee that a new virus will not infect your computer…even though we are constantly monitoring the virus environment, and applying appropriate updates as needed, the protection is not perfect.

What is Spyware?

There is an excellent definition on Webopedia.